Career Opportunities
- Do you want to make a lasting impact in the lives of animals?
- Do you have a passion for animal welfare and advocacy?
- At the end of your workday do you want to feel like you made a difference?
Make a difference today in the lives of vulnerable animals. The Humane Society of Pinellas believes that employees who enjoy what they do will make their workplace a success. HSP provides a positive and fun working environment in which employees are valued for their skills, diversity is not only accepted, but encouraged, and where people can make a difference in the world around them. Become a part of the HSP family!
Please note, as a primarily outdoor animal shelter facility, all employees may be subject to standing/walking for long periods of time, working outdoors despite weather conditions, and must be able to lift 40 pounds or more. As a drug-free workplace, all applicants are subject to pre-employment drug screening. Applications for unavailable positions will not be reviewed.
Open Positions
Please email [email protected] for any questions related to these open positions or employment opportunities at HSP.
animal caretAker (part time)
The Animal Caretaker is responsible for the physical, emotional, and behavioral needs of all animals at the Humane Society of Pinellas. The Animal Caretaker must objectively communicate medical and behavioral observations to the appropriate department, be respectful of the HSP facility and animals, while also understanding the animals in their care are adjusting to a shelter environment. The Animal Caretaker is responsible for helping alleviate the stress of this adjustment period through proper cleaning protocols, low-stress handling, and enriching the lives of newly admitted pets.
Duties Include But Not Limited to:
- Provide exceptional customer service to the public, volunteers, and other staff members at all times.
- Follow established cleaning, feeding and animal handling procedures.
- Follow established safety procedures for all aspects of the shelter, with special emphasis on animal handling and cleaning chemicals.
- Report concerns about animal behavior and health to the Lead Animal Caretaker.
- Report safety and maintenance issues to the Lead Animal Caretaker.
- Cross train to gain familiarity and comfort following procedures and policies in all kennel areas (dogs, cats, and small wonders).
- Attend all dog walking trainings conducted by the Behavior Department in order to follow established protocols and successfully move through the levels (Blue, Green and Purple).
- Use proper walking equipment while handling dogs and assist volunteers in appropriate protocols.
- Greet all customers upon arrival and direct them towards the appropriate department or area of interest.
- Maintain all work areas in a neat and aesthetically pleasing manner, with an emphasis on safety, cleanliness, and sanitation.
Behavioral Health Coordinator
The Behavioral Health Coordinator is responsible for overseeing the emotional and behavioral wellbeing of all animals under the care of the Humane Society with a particular emphasis on enrichment and daily playgroups. Under the direction of the Operations Manager and/or the Director of Operations, the Behavioral Health Coordinator, coordinates the Behavioral Health program, as well as any personnel or volunteers assisting in the program. The Behavioral Health Coordinator assists animals in being adopted through behavioral evaluation, enrichment, and training, using humane and positive reinforcement methods. The Behavioral Health Coordinator is also responsible for the development of behavior modification protocols, enrichment activities such as playgroups and ensures all HSP staff execute these protocols accurately and consistently. The Behavioral Health Coordinator also communicates behavioral observations with adopters and assisting owners with their pet’s behavioral concerns.
Duties Include But Not Limited to:
- Train, conduct, lead, and coordinate canine playgroups and enrichment for entire animal population daily.
- Under the direction of the Operations Manager and/or the Director of Operations, develop and implement behavior modification protocols for all animals that may need it before adoption.
- Consult with adopters pre- and post-adoption regarding animal behavior in order to set HSP pets up for successful adoptions and keep them in their adopted homes.
- Record and track all behavior modification and training procedures.
- Lead volunteer and staff trainings on safe and effective animal handling in accordance with HSP protocols.
- Remain up-to-date with animal behavior best practices.
- Manage the behavior helpline and address client’s needs quickly and efficiently.
- Follow established cleaning, feeding and animal handling procedures.
customer service specialist
The Customer Service Specialist is responsible for facilitating HSP’s admissions and adoption process. As an HSP Customer Service Specialist you have one of the most important roles here at HSP. It is the Customer Service Specialist duty to not only match potential adopters with a pet best suited to both the adopters wants and needs as well as the animals’ specific needs or limitations but also to work with those pet owners who may be looking to surrender their pet due to a myriad of reasons. The Customer Service Specialist must adequately understand and effectively communicate the Humane Society of Pinellas’ protocols and policies, as they are one of the first shelter representatives with whom customers interact. PetPoint software knowledge and understanding is also crucial to this role.
Duties Include But Not Limited to:
- Follow established adoption assistance procedures, with an emphasis on open-ended questions, matchmaking, relationship building and education.
- Provide exceptional customer service to the public, volunteers, and other staff members at all times.
- Greet all customers upon arrival and direct them towards the appropriate department or area of interest.
- Accurately and completely process adoptions, holds, and foster to adopts and owner surrenders.
- Review all adoption or surrender paperwork, policies and contracts with adopters and pet owners.
- Assist with the HSP retail store’s success, including achieving sales goals, assisting with inventory management, purchasing and marketing.
- Cross-train (which may involve regular department coverage) in other departments to understand the protocols and procedures, so clients can be better assisted in all areas of HSP.
- Handle monetary transactions accurately and securely.
Veterinary Internships & Externships
Ask us about studying with our medical department! Get hands on experience, credit hours and help homeless pets at the same time! The Humane Society of Pinellas has unpaid internships for veterinary technician students. Contact our Medical Manager, Nadja Inostroza, CVT, at [email protected] for more information!
#ThanksToMaddie and Maddie’s Fund, the Humane Society of Pinellas is offering paid externships to current 3rd and 4th year veterinary students! Please contact our Medical Director, Dr. Brenton Gallas, at [email protected] to get some hands-on shelter experience!
Sponsors
